Neam App - Privacy Policy

Last Updated: 12.03.2024

At Neam, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you use the Neam mobile application (the "App") operated by LANSENHI LLC ("Company," "we," "us," or "our"). By using the App, you consent to the practices described in this Privacy Policy.

Please read this Privacy Policy carefully. If you do not agree with the terms, you should not use the App.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

When you create an account or use the App, we may collect the following personal information:

• Account Information: Your name, email address, phone number, username, password.
• Profile Information: Any information you voluntarily provide to create or personalize your profile.
• Location Data: If you enable location services on your device, we may collect your GPS coordinates or other location-related information.

1.2 Usage Data

We automatically collect information related to how you interact with the App, such as:

• Device information (e.g., device type, operating system, IP address).
• Usage data (e.g., how you navigate the App, the features you use, the time spent on the App).

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the App. This helps us improve functionality, analyze trends, and personalize your experience.

For more details on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Account Management: To create and manage your account, personalize your experience, and provide you with relevant content.
• App Functionality: To operate, maintain, and improve the App’s features, services, and user experience.
• Communication: To send you account-related notifications, updates, and marketing messages (if you have opted in).
• Analytics and Improvements: To understand how the App is being used, improve its performance, and develop new features.
• Security: To ensure the security and integrity of the App and prevent fraud, unauthorized access, or other illegal activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who help us operate, maintain, and improve the App (e.g., cloud storage, analytics, payment processing).
• Legal Requirements: We may disclose your information if required by law or to comply with legal processes (e.g., subpoenas, court orders, regulatory inquiries).
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.
• With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.

4. How We Protect Your Information

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your account and personal information, subject to certain legal restrictions.
• Opt-out: You can opt out of receiving marketing communications by following the instructions in the communication or by contacting us directly.
• Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us using the contact information provided below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

The App is not intended for children under the age of 17, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

8. International Data Transfers

If you are located outside of local, please be aware that your data may be transferred to and processed in a country that does not have the same data protection laws as your country. By using the App, you consent to the transfer of your information to other countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at: lansenhi.go@outlook.com